Shipping policy

Delivery Method
All orders are delivered via road transport using trusted courier and logistics partners. We prioritise fast, reliable delivery for all trailer parts, including larger and heavier items.

Tracked 48 Hour Delivery (UK Mainland)
We offer a tracked 48-hour delivery service on most UK mainland orders.

Once your order has been dispatched, you will receive tracking details so you can monitor your delivery.

Delivery Areas
We currently deliver to:

  • United Kingdom 
  • Northern Ireland
  • Republic of Ireland

Processing Times
Orders are processed within 1–2 working days (excluding weekends and bank holidays).

Estimated Delivery Times

  • UK Mainland (Tracked 48 Hour): 2 working days after dispatch
  • Northern Ireland: 2–4 working days
  • Republic of Ireland: 3–6 working days

Delivery times are estimates and may vary depending on location and item size.

Ireland Deliveries
Deliveries to Northern Ireland and the Republic of Ireland are completed via a combination of road and ferry transport.

  • Tracking is provided where available
  • Delivery times may be affected by ferry schedules or customs processing

Customs & Import Charges (Republic of Ireland)
Orders delivered to the Republic of Ireland may be subject to customs duties, VAT, or import charges. These charges are the responsibility of the customer.

Large & Heavy Items
Certain items (such as axles, suspension components, or bulk orders) may be delivered via specialist road transport. These deliveries:

  • May take longer than standard delivery
  • May require someone to be present to receive the goods

Delivery Charges
Delivery costs are calculated at checkout based on order size, weight, and location.

Risk & Ownership
Goods become your responsibility once delivered to the address provided.

Missed Deliveries
If delivery cannot be completed due to:

  • Incorrect address details
  • No one available to receive the goods

Additional delivery charges may apply.

Delays
While we aim to meet all delivery estimates, we are not liable for delays caused by couriers, traffic, weather, ferry schedules, customs processing, or circumstances beyond our control.

Delivery Issues
Any delivery issues must be reported within 48 hours of receipt by contacting us at saleswb@saleswbtrailersupplies.com