Refund policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it within 30 days of delivery.

Eligibility for Returns

• Items must be unused and in their original packaging
• Items must be in a resalable condition
• Proof of purchase is required

Non-Returnable Items

• Custom or special-order parts
• Used or installed items
• Electrical components that have been fitted

How to Return
To initiate a return, please contact us at WBTrailersupplies@gmail.com with your order number and reason for return.

Refunds
Once we receive and inspect your return, we will process your refund within 5 working days. Refunds will be issued to the original payment method.

Return Costs
Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund.